Frequently Asked Questions
What are the masks made of?
These masks are made of a cotton/poly-cotton blend.
Do the masks come with air filters?
No, currently we do not sell filters with the masks. However, we do have the option to add an air filter pocket to your masks.
When will I receive my order?
We ask for 8 to 12 business days for mask construction and delivery. Our masks are made to order and take time to make.
Can I get a refund/exchange/return my order?
There are absolutely NO refunds, exchanges, or returns of masks. The masks are made to order and for sanitary reasons are not eligible for refunds, exchanges, or returns.
How will I know when my order has shipped?
You will receive an email from PayPal when your order has been shipped.
I want a custom mask. How do I order?
For your custom mask, please be sure to type the name you want on the mask in the comment section your order.
Can I get a custom name placed on a patterned fabric?
Custom options are only available on solid color masks.
I would like a child size mask. How do I order?
We currently make masks for children between the ages of 3 and 12 years old. When ordering a child size mask, please be sure to add the age of the child so we can properly size the mask.